After I took the new training courses today I hit the "Take optional survey" button and it just dumped me out of the course and into the training home page. It happened for all 3 courses. I still got my points so it must have registered complete. I'm using Firefox, not sure whether that...

Laura All good. Working now on the HTC. However, when I sync my XDA (that was working fine when the HTC was not!), it has created random duplicate contacts (931) and appointments (425) in both the PDA and Outlook and I am in the process of fixing this... never ends, eh?

Hi Bill If I can add a few other tips that I have found useful (depending on the error). 1. Repair ActiveSync 4.5 The 'repair' function if you run it though the Control Panel>Add/Remove Software doesnt work. You have to run it from the .exe file when you first installed. So make sure you have...

Laura I am declaring this the solution although I will do some more testing over the next week. No more posts from me indicates all is well. The 'missing' contacts and calendar events are now all on the HTC. Thanks for your support and encouragement. Take care.

Laura Thanks for the encouragement. I think I have a solution that DOES NOT INVOLVE REFORMAT THE PC... !! Ever looking for a shortcut and not looking forward to spending a whole day setting my PC again, I found an obsure post at http://social.microsoft.com/forums/en-US/windowsmobileactivesync/thread...

Laura Hi there! Thanks again for the helpful suggestion. I have already done that so many times I lost count BUT... I have at least found the problem so maybe you can help with the solution :) The problem is caused by contacts or appointments where there are REMARKS IN THE NOTES SECTION ... !! Go figure...

I've been kicking around the Microsoft support newsgroups for Windows Mobile for a number of years, and one topic that pops up from time to time that really seems to confuse users is Outlook's and Window Mobile's handling of time zones, specifically the automatic (and unstoppable!) shifting...

This is a great troubleshooting guide by Chris De Herrera .

I'd like to add a couple things that have caused RMA / device exchanges or a whole lot of customer support calls that have gone on for hours when this stuff was not necessary at all... (1) Customers report the touch response of their Pocket PC 5.0 or Professional 6.0 device is so impossibly bad,...

This is a great troubleshooting guide from ModernNomads.