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Connecting to Diamond2 - in an endless loop

Last post 09-21-2009 10:06 AM by Dave Parker MVP. 6 replies.
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  • 09-21-2009 5:31 AM

    • Joe-CPH
    • Top 500 Contributor
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    Connecting to Diamond2 - in an endless loop

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    This is really strange. My Diamond2 worked perfectly with my Vista – then – all of a sudden Windows Mobile can’t connect. It keeps connecting forever and ever and doesn’t make it. I have reinstalled WM, I have disconnected my phone a thousand times, I have even follow WM’s own guidelines (opening the ports stated in the help file). But nothing helps. Its awful! Can anybody help me out?
    • Post Points: 10

  • 09-21-2009 6:04 AM In reply to

    Re: Connecting to Diamond2 - in an endless loop

    Reply Contact

    Hi Joe-CPH,

    I take it Windows is detecting your device, and WMDC starts up, but it's stuck there at the connecting message on WMDC?

    Dave Parker
    Microsoft M.V.P. Mobile Devices
    Reviewer & Moderator - www.smartphonegurus.com
    My Blog - Guru Meditation
    • Post Points: 10

  • 09-21-2009 6:20 AM In reply to

    • Joe-CPH
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    Re: Connecting to Diamond2 - in an endless loop

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    Oh yeah. Even Media Player detects the phone with the right numbers and all. I’m able to run MyMobile perfectly and can even access the files. Still – Windows Mobile keeps stating: “Connecting… connecting… connecting”
    • Post Points: 10

  • 09-21-2009 6:32 AM In reply to

    Re: Connecting to Diamond2 - in an endless loop

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    Can you try disabling the advanced connectivity options and see if that helps?

    I'd probably reset the device and PC afterwards before trying to connect again.

    Dave Parker
    Microsoft M.V.P. Mobile Devices
    Reviewer & Moderator - www.smartphonegurus.com
    My Blog - Guru Meditation
    • Post Points: 10

  • 09-21-2009 6:43 AM In reply to

    • Joe-CPH
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    Re: Connecting to Diamond2 - in an endless loop

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    Reset my phone? Wouldn't that erase all my stuff? Additionally: I can't se any "advanced connectivity" or something like that in WM.
    • Post Points: 15

  • 09-21-2009 9:41 AM In reply to

    • Laura Rooke
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    Re: Connecting to Diamond2 - in an endless loop

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    Welcome to The Connection, Joe-CPH. As well as Dave's suggestions, I would also suspect a firewall or anti-virus software if you see it connecting without actually connecting.

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
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  • 09-21-2009 10:06 AM In reply to

    Re: Connecting to Diamond2 - in an endless loop

    Reply Contact

     Sorry, I meant soft reset. I.e. Power off and back on again.

    The "advanced network functionality" is under Start - Settings - Connections - USB to PC.

    Dave Parker
    Microsoft M.V.P. Mobile Devices
    Reviewer & Moderator - www.smartphonegurus.com
    My Blog - Guru Meditation
    • Post Points: 5
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