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WM 6.1 "Help Make Windows Better" Message

Last post 10-23-2008 5:20 PM by davidc. 14 replies.
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  • 10-22-2008 8:33 AM

    WM 6.1 "Help Make Windows Better" Message

    I have a bunch of WM 6.1 devices in which I need to disable the "Help Make Windows Better" message.  These are enterprise devices and I don't want each user see this message.  How can I disable this message?

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  • 10-22-2008 8:58 AM In reply to

    • Laura Rooke
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    Re: WM 6.1 "Help Make Windows Better" Message

    Welcome to The Connection Bob.

    Where and when are you seeing this message?

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  • 10-22-2008 9:37 AM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    Is this the notice that pops up when you turn on the device or perform a soft-reset? I know there's an option on that screen that allows you to check "Don't show this again" or something similar, but I assume you're asking about permanently turning the notice off, so that your users never see it. Is that correct, Bob?
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  • 10-22-2008 9:56 AM In reply to

    • Adam Z Lein
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    Re: WM 6.1 "Help Make Windows Better" Message

    I would think it would be possible to distribute a CAB file that disables the message in the registry. 

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  • 10-22-2008 1:05 PM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    This is a notification window that shows up at the bottom of the screen.  The user can respond to dismiss, but I don't want to train all my users 10K+ as to the nature of this message and how to respond.

     

    Thanks

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  • 10-22-2008 1:06 PM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    True.  What registry key controls this message?

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  • 10-22-2008 2:35 PM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    This should remove the icon from your settings:

    HKEY_LOCAL_MACHINE\ControlPanel\Customer Feedback]
    "Hide"=dword:00000001

     

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  • 10-22-2008 2:55 PM In reply to

    • davidc
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    Re: WM 6.1 "Help Make Windows Better" Message

     

    Dave Parker MVP:

    This should remove the icon from your settings:

    HKEY_LOCAL_MACHINE\ControlPanel\Customer Feedback]
    "Hide"=dword:00000001

     

     This will hide the icon from the control panel. You could also set the "Group"  dword to "3" to hide it.  The source code for this in a cab would be:

    <wap-provisioningdoc>
    <characteristic type="Registry">
        <characteristic type="HKLM\ControlPanel\Customer Feedback">
            <parm name="Hide" value="1" datatype="integer" />
        </characteristic>
    </characteristic>
    </wap-provisioningdoc>

     

    However,  this will hide the icon, so users can't interact with it. 

     

    This will not stop the message from coming up. 

     

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  • 10-22-2008 3:19 PM In reply to

    • davidc
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    Re: WM 6.1 "Help Make Windows Better" Message

     The key that tells the system whether feedback is enabled or disabled is -

    HKEY_LOCAL_MACHINE\System\SQM

    Enabled=1.

     

    So you can disable the feedback this way.     Whether this will stop the message prompting or not, I am unsure. 

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  • 10-22-2008 3:38 PM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    Thanks to all for the suggestions. Even though I know we're all professionals here, with a good deal of WM experience, I still need to inject our standard warning about registry editing for others who may come upon this thread:

    None of the posts in this area have been verified or otherwise tested by Microsoft.

    In addition, some of the posts in this area may provide technical information about the Windows Mobile registry and other advanced topics. This information is for ADVANCED USERS ONLY. Unless you are highly experienced with Windows Mobile, following some of the instructions or tips found here could potentially harm your device or void your warranty.

    PLEASE NOTE: Neither Microsoft nor the the moderators or administrators of this site can provide any support or advice about working with the Windows Mobile registry. Your use of any of the information found here is AT YOUR OWN RISK.

    Thanks!

     

     

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  • 10-22-2008 3:46 PM In reply to

    • davidc
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    Re: WM 6.1 "Help Make Windows Better" Message

     Thanks Bill, I forgot to mention that.

     

    Also,   I've made a cab that disables the SQM, it looks like this - 

    <wap-provisioningdoc>
    <characteristic type="Registry">
        <characteristic type="HKLM\System\SQM">
            <parm name="Enabled" value="0" datatype="integer" />
        </characteristic>
    </characteristic>
    </wap-provisioningdoc>

     

    I've compiled it and run it up on a diamond, so I will let you know how it goes, the error hasn't popped up yet.  

    If all goes well I'll walk you through the process to do this. 

     

     

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  • 10-22-2008 3:48 PM In reply to

    • davidc
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    Re: WM 6.1 "Help Make Windows Better" Message

     In theory this could be set to 1 or 0,  enabled or disabled. and the prompt would go away because it has a setting in place.

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  • 10-23-2008 11:33 AM In reply to

    • Adam Z Lein
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    Re: WM 6.1 "Help Make Windows Better" Message

     <wap-provisioningdoc>
    <characteristic type="Registry">
        <characteristic type="HKLM\System\SQM">
            <parm name="Enable" value="0" datatype="integer" />
            <parm name="Enabled" value="0" datatype="integer" />
            <parm name="EnableUI" value="1" datatype="integer" />
        </characteristic>
    </characteristic>
    </wap-provisioningdoc>

     

    That should make it so that the Customer Feedback control panel is visible to the user, but it's set to "Don't Send Feedback" and the prompt will not appear.

    David's CAB creation tutorial can probably be used to make the CAB.

    Then you should be able to use System Center Device Manager to distribute that (but I don't know how that works).

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  • 10-23-2008 11:34 AM In reply to

    Re: WM 6.1 "Help Make Windows Better" Message

    This seems to have done the trick.  Thanks!

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  • 10-23-2008 5:20 PM In reply to

    • davidc
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    Re: WM 6.1 "Help Make Windows Better" Message

    Adam Z Lein:

    Then you should be able to use System Center Device Manager to distribute that (but I don't know how that works).

     

     

    The only real caveat to this is signing the cab file. which If you've gone through a System Center Device Management Server install you will know all about. 

     

    Edit: And thanks for finishing that code off for me Adam, I got distracted from my testing!

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