Jason Dunn at Smartphonethoughts.com just posted a really interesting "real-world review" of the HTC S640 on Canada's Telus. For the review, Jason's wife used the phone for a while, and then told him what she thought of it. This is a pretty in-depth article with lots of interesting quotes:

I don't think I fully bought into the concept of a single device until I started using the HTC S640 smartphone. Now that I have my email, calendar, contacts, phone, etc. available to me no matter where I am on a single device, without having to remember to sync it when I get home, or am in range of a wireless network, I can't believe I waited as long as I did to make the switch!

 There's lots more to read in the interview. 

 Much better method of reviewing. 

I think we get too caught up what we already know about devices and enter with alot of prejudice when picking up a new device, I know i'm guilty of that. 

I think you're so right David -  I find it interesting when I have to explain the difference between a WM, BB and an iPhone to a non- technical user.